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How Can I Cancel or Temporarily Pause My Subscription?

Credits & Billing

To cancel or temporarily pause your NavLead subscription, follow these steps:

  1. Log In: Start by signing into your NavLead account.
  2. Account Settings: Click on your profile picture or name in the top right corner to access your account settings.
  3. Billing Section: Navigate to the "Billing" section, where you'll find details about your current subscription plan.
  4. Select Cancel or Pause: Here, you will see options to either cancel your subscription or temporarily pause it. Choose the option that fits your needs.
  5. Follow Prompts: Follow the on-screen prompts to complete the cancellation or pause process. You may be asked to provide a reason for your decision.
  6. Confirmation: After completing the process, you will receive a confirmation email regarding the cancellation or pause of your subscription.
  7. Contact Support: If you encounter any issues or have questions, reach out to our support team for further assistance. They’re available to help you with any concerns.

By following these steps, you can manage your subscription effectively, whether you need to cancel or just take a break.

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