If your CSV file appears corrupted or won’t open correctly, try the following steps to recover your data:

1. Re-export the Data: First, return to NavLead and re-export the file. Occasionally, issues during export can cause data corruption, so a fresh export might resolve the problem.
2. Open in a Different Spreadsheet Tool: If the file still seems corrupted, try opening it in another tool like Google Sheets, Microsoft Excel, or LibreOffice. Sometimes, specific spreadsheet software can interpret and fix minor formatting errors.
3. Check for Formatting Issues: Open the CSV file in a plain text editor (such as Notepad or TextEdit) to look for inconsistencies, such as missing commas or unusual characters. Correcting these manually can sometimes make the file readable.
4. Save in a Different Format: If possible, save the corrected file as a new CSV file or try converting it to another compatible format like XLSX before re-importing.

If the issue persists, contact our support team for assistance. They can help troubleshoot the file or provide alternative export options to ensure your data remains accessible.

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